Privacy Policy
Gold99 PRIVACY POLICY
Gold99 is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your
Personal Information.We have adopted the Philippines Privacy Principles (DPA) contained in the Privacy Act 2012 (the Privacy Act). The DPAs govern the way in whichwe collect. use. disclose. store. secure and dispose of your Personal Information.
A copy of the Philippines Data Privacy act may be obtained from the website at https://privacy.gov.ph/data-privacy-act/
What is Personal Information and why do we collect it?
Personal Information is information or an opinion that identifies an individual. Examples of Personal information we collect include names. adidresses.email addresses. phone and facsimile numbers.
This Personal Information is obtained in many ways including correspondence. by telephone and facsimile. by email via our website www.Gold99 .com from media and publications. from other publicly available source. from cookies and from third parties. We don’t guarantee website links or policy of authorized third parties.
We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also collect, use and disclose your Personal Information for secondary purposes related to the primary purpose including in circumstances where you may reasonably expect such collection, use or disclosure and/or for purposes including (but not limited to) trading. risk management, integrity,compliance,minimum bet laws and/or other related purposes including purposes reasonably required by applicable Principal Racing Authorities(Secondary Purposes). You acknowledge We can provide your Personal Information to Bet Makers (the provider of our platform technology and/or managed trading services) – who can also use and disclose your Personal information these purposes (including Secondary Purposes). Further, We may collect information from Bet makers. Other service providers. regulatory. racing bodies. sporting bodes and other third parties associated with our products and service. Collection of such information may include information aggregated by a third party.
Sensitive Information
Sensitive information is defined in the Privacy Act to include information or opinion about suth things as an individual’s raciai or ethnic origin. political opinions. membership of a political association, neligious or philosophical beliefs, membership of a trade union or other professional body. criminal record or health information.
Sensitive information will be used by us only:
- For the primary purpose for which it was cbtained
- For a secondary purpose that is directly related to the pnimary purpose
- With your consent or where required or authorized by law.
Disclosure of Personal Information
Your Personal Information may be disclosed in a number of circumstances including the following:
- To our third party service providers including to our ID verification providers for the purposes of verifying your identification and to Bet makers which provides technology and trading services to us:
- Other third parties involved in the provision of our products and services: and
- Where required or authorized by law.
Security of Personal Information
Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.
When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently DE-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years
Access to your Personal Information
You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information. please contact us in writing.
Gold99 will not charge any fee for your access request but may charge an administrative fee for providing a copy of your Personal Information.
In order to protect your Personal Information. we may require identification from you before releasing the requested information.
Maintaining the Quality of your Personal Information
It is an important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up to date, If you find that the information we have is not up to date or is inaccurate. please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.
Policy Updates
This Policy may change from time to time and is available on our website.
Privacy Policy Complaints and Inquiries
If you believe your privacy has been interfered with and wish to make a complaint. please contact our Privacy Officer. The Privacy Officer will investigate your complaint and notify you of the outcome. If your complaint indicates that there has been an interference with your privacy by a person other than Gold99 , the Privacy Officer may discuss your complaint with that other person to resolve it.
If you have any queries, requests for access or correction or further information on our Privacy Policy. or if you have any concern about the handling of your personal information or wish to make a complaint. please contact support Gold99 Further Information about privacy concerns or complaints in Effective February 2024